Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

Smilezeit.de,
Germany,
Email: smilezeitde@gmail.com

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2. Data We Collect

We may collect the following types of personal data:

• Contact information: name, email address, phone number, shipping/billing address

• Order information: products purchased, payment details (processed securely via third-party providers)

• Account data: if you create an account, we store your login details (encrypted password)

• Usage data: IP address, browser type, device information, pages visited (via cookies and analytics)

• Communication: messages or inquiries sent via email, social media, or contact forms

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3. Purpose of Processing

We use your personal data for:

• Processing and delivering your orders

• Providing customer support

• Sending transactional emails (order confirmation, shipping updates, etc.)

• Improving our website and user experience

• Marketing communications (only with your consent, e.g. newsletter sign-up)

• Complying with legal obligations

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4. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Ensure the website functions properly

• Remember your preferences

• Analyze traffic and performance (e.g. Google Analytics)

• Personalize marketing (only if you have consented)

You can disable cookies at any time in your browser settings.

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5. Third-Party Services

We may share your data with trusted service providers, strictly for the purposes mentioned above:

• Payment providers (e.g. Stripe, PayPal) – for secure transactions

• Shipping carriers – to deliver your orders

• Analytics providers (e.g. Google Analytics, Meta Pixel) – for insights and performance tracking

We never sell or rent your personal data to third parties.

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6. Data Retention

We retain personal data only as long as necessary:

• Order & billing records: up to 10 years (required by law)

• Marketing data: until you withdraw your consent

• Account data: until you request deletion

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7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data ("right to be forgotten")

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (for marketing)

To exercise these rights, please contact us at: [Your Email]

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8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

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9. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards in compliance with GDPR.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be published on our website with the date of revision.

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11. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact us:

Smilezeit.de,
Email: smilezeitde@gmail.com
Germany